REFUND POLICY

Last Updated: June 2026

At WordPressKing.in, customer satisfaction is important to us. We strive to provide high-quality WordPress products, activation services, installation assistance, and customer support. Due to the nature of digital products and services, refunds are subject to the terms outlined below.

By purchasing from WordPressKing.in, you acknowledge that you have read, understood, and agreed to this Refund Policy.

Eligibility for Refunds

Customers may request a refund within 7 days of purchase if:

• The product is not functioning as described.
• The product cannot be activated or installed due to an issue on our side.
• We are unable to provide the purchased product or service.

Each refund request is reviewed individually. Customers may be asked to provide screenshots, error messages, website details, or additional information to help our team investigate the issue.

Support Before Refund

Before approving a refund request, our support team may attempt troubleshooting, installation assistance, activation assistance, product replacement, or alternative solutions where applicable.

Customers are expected to cooperate with reasonable troubleshooting requests. Many technical issues can often be resolved without requiring a refund.

If a suitable solution is provided and the product functions as intended, the refund request may be declined.

No Refund Situations

Refunds will not be provided if:

• The product has been successfully delivered, installed, activated, and is functioning correctly.
• The customer changes their mind after purchase.
• The customer fails to review product descriptions, compatibility requirements, or support details before purchasing.
• Issues are caused by third-party plugins, themes, hosting providers, server configurations, or website modifications.
• The customer violates our Terms & Conditions or engages in account abuse.

Refunds may also be denied where a customer refuses reasonable troubleshooting assistance, provides incomplete information, or submits misleading claims regarding product functionality.

Compatibility Responsibility

Customers are responsible for ensuring that purchased products are compatible with their website environment, WordPress version, PHP version, hosting provider, installed plugins, themes, and server configuration.

WordPressKing cannot guarantee compatibility with every possible website setup, customization, or third-party software combination.

Digital Product Nature

Since most products sold on WordPressKing.in are digital products that can be downloaded, accessed, activated, or delivered immediately after purchase, refund eligibility may be limited once delivery or activation has been successfully completed.

The availability of downloads, activations, support, or product access may be considered evidence of successful delivery.

Refund Options

Eligible customers may choose one of the following refund methods:

Option 1: Store Credit Coupon

• Receive 120% of the eligible refund amount as a WordPressKing store credit coupon.
• The coupon will be valid for 3 months from the date of issue.
• The coupon can be used toward future purchases on WordPressKing.in.

Example:

If your eligible refund amount is $100, you may choose a store credit coupon worth $120.

This option allows customers to receive additional value for future purchases while continuing to use WordPressKing services.

Option 2: Original Payment Method

• Receive 100% of the eligible refund amount through the original payment method used during purchase.
• Processing times may vary depending on the payment provider.

Refund processing may require verification of purchase details, payment confirmation, and successful review of the refund request.

Refund Processing Time

Approved refunds are generally processed within a reasonable timeframe after approval. However, the actual time required for funds to appear in the customer’s account depends on the payment provider, bank, payment gateway, or financial institution involved.

WordPressKing is not responsible for delays caused by third-party payment providers.

Product Replacement

In certain situations, WordPressKing may offer a replacement product, alternative version, activation assistance, installation support, or another reasonable solution instead of a refund where appropriate.

Acceptance of a replacement solution may satisfy the original support request and may affect refund eligibility.

Fraud Prevention

To protect our business and customers, all refund requests are subject to review for potential fraud, abuse, repeated refund activity, unauthorized account sharing, policy violations, or suspicious behavior.

WordPressKing reserves the right to refuse refund requests that appear abusive, fraudulent, or inconsistent with normal customer usage.

Chargebacks

Customers are encouraged to contact our support team before opening a payment dispute or chargeback. Most issues can be resolved more quickly through direct communication with our support team.

Unauthorized chargebacks, false payment disputes, or fraudulent payment reversals may result in:

• Account suspension
• Permanent account termination
• Loss of access to downloads and services
• Denial of future purchases and support

Policy Changes

WordPressKing reserves the right to modify, update, replace, or revise this Refund Policy at any time without prior notice.

Updated versions will be published on this page and become effective immediately upon publication.

Continued use of WordPressKing.in following any policy changes constitutes acceptance of the updated Refund Policy.

Contact for Refund Requests

Email: hello@wordpressking.in
WhatsApp: +91 8986039575

By purchasing from WordPressKing.in, creating an account, downloading products, requesting support, or using any of our services, you acknowledge and agree to this Refund Policy.